Customer care
Opening time:
Monday - Saturday: 09:00 - 19:00
Contacts for payments, bank transfer copies and returns:
Email: ordini@pavidas.com
Contacts for further information:
Email: info@pavidas.com
Telephone customer service:
+39 0818703474
WhatsApp Customer Service:
+39 3661069276
Are you looking for your shipment?
All orders are processed within three business days and insured against theft or accidental damage. At the time of shipment you will receive the Track Number via SMS and email to track your shipment.
You can track the shipment on the official courier websites:
- UPS: UPS Tracking
- DHL: DHL Tracking
- BRT: BRT Tracking
- GLS: GLS Tracking
In Italy, delivery is approximately expected within three working days of shipment. All shipping information is available on the "Shipping" page.
Do you need to make a return or an exchange?
Find out the conditions and return procedure.